Information We Collect

We collect the following types of information:

a. Personal Information

When you make a purchase or register on our site, we may collect:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely via third-party payment gateways)

b. Non-Personal Information

We may collect:

• Browser type and version

• Device information

• IP address

• Pages visited and time spent on the Site

• Referring website URLs

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Send order confirmations and shipping updates

• Provide customer support

• Respond to inquiries and requests

• Send marketing emails (only if you opt-in)

• Improve our website’s performance and user experience

• Prevent fraud and ensure the security of our platform

Sharing of Information

We do not sell, trade, or rent your personal information. We may share your data with:

• Service providers: For payment processing, shipping, and email communication

• Legal authorities: If required by law or to protect our legal rights

• Analytics and marketing tools: Like Google Analytics, Facebook Pixel (only anonymized data)

Cookies and Tracking Technologies

We use cookies to:

• Remember your login and cart items

• Analyze traffic and user behavior

• Enhance website performance and customization

You can choose to disable cookies through your browser settings, but this may limit certain functionalities of the Site.

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or destruction. All payment information is processed through secure, PCI-compliant gateways and is never stored on our servers.

Your Rights

Depending on your region, you may have the right to:

• Access, update, or delete your personal data

• Withdraw consent at any time

• Request a copy of the data we hold about you

• Opt-out of marketing communications

To exercise these rights, contact us at privacy@crystalit.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

8. Children’s Privacy

Crystalit does not knowingly collect or solicit data from individuals under the age of 18. If you believe that a minor has provided us with personal information, please contact us so we can remove it.

Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Effective Date.” We recommend reviewing it regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Crystalit