Terms & Conditions

Effective Date: 01/01/2025

Welcome to Crystalit. These Terms & Conditions (“Terms”) govern your access to and use of our website www.crystalit.co.in and any purchases you make through it. By using the site, you agree to comply with and be bound by these Terms. Please read them carefully.

Acceptance of Terms

By accessing, browsing, or placing an order on this website, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, you should not use our website.

Eligibility

You must be at least 18 years old or have legal parental/guardian consent to use our site and make purchases. You represent that all information you provide is accurate and truthful.

Product Information

We strive to display product images, descriptions, and pricing accurately. However, Crystalit does not guarantee that all product details are free of errors. We reserve the right to correct errors or update information at any time without prior notice.

Orders and Payment

All orders are subject to availability and confirmation of payment.
We reserve the right to refuse or cancel any order at our sole discretion.
Payment methods accepted include credit/debit cards, UPI, wallets, and other secure gateways as listed during checkout.
Prices are listed in INR (₹) and are inclusive of applicable taxes unless otherwise stated.

Shipping and Delivery

Delivery timelines are estimates and not guarantees. Delays may occur due to unforeseen circumstances.
Crystalit is not liable for delays caused by courier services, customs, or other third parties.
Shipping fees, if applicable, will be clearly mentioned at the time of checkout.

Returns and Refunds

Please refer to our Refund & Return Policy for detailed information regarding eligible returns, replacements, and refund timelines.

Cancellations

Orders may be canceled within 12 hours of placement if they haven’t been shipped. To cancel an order, contact us at support@crystalit.com.

Intellectual Property

All content on the website—including images, logos, product descriptions, and design—is the property of Crystalit or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any part of the website without express written permission.

User Conduct

By using the site, you agree not to:

Engage in fraudulent or unlawful activity
Use the site for unauthorized or commercial purposes
Violate any applicable local, national, or international law
Interfere with the operation or security of the website

Limitation of Liability

Crystalit shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising from:

Use of or inability to use the site
Delays or disruptions in site availability
Errors or inaccuracies in product information
Unauthorized access to or alteration of user transmissions or data

Indemnification

You agree to indemnify and hold Crystalit, its directors, employees, and affiliates harmless from any claim or demand arising out of your use of the website or breach of these Terms.

Privacy

Your personal data is collected, used, and stored according to our Privacy Policy. By using the website, you consent to such data processing.

Changes to Terms

Crystalit reserves the right to modify these Terms at any time. Changes will be effective upon posting. Continued use of the website after changes constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi.

Contact Us

For any queries or concerns regarding these Terms, please contact:

Crystalit